Refund policy

At Vantique, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

Be unused, unworn, and in its original condition.
Be returned in its original packaging with all accessories, tags, and manuals (if applicable).
Include proof of purchase, such as your order confirmation or receipt.

Before returning any item, please contact us at support@vantique.com to receive return instructions.

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

Your refund will be issued to your original payment method.
Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Customers are responsible for return shipping costs unless the item is defective, damaged, or the wrong product was received.
Original shipping charges are non-refundable unless otherwise required by applicable law.

The following items cannot be returned:

Gift cards
Personalized or custom-made products
Final sale or clearance items
Products that have been used, damaged after delivery, or returned without their original packaging